If after the factory reset, no changes occur, please reach out to us from Meta Store Support, as we have more resources and tools available to aid you further on this matter. We hope to hear from you soon, thank you! It also might spark some tinkering ideas for you! Here is the article for the guardian if you want to read more about it. Use the volume buttons on your headset to highlight Yes and press the power button.Use the volume buttons on your headset to highlight Factory Reset and press the power button.Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.Select the toggle next to Cloud Backup to turn Cloud Backup on or off.When Quick Settings appears, select it to open the Quick Settings panel. Put on your headset, then hover over the clock on the left side of the universal menu.Also, all games/apps are account bound not device bound.* *We will show you how to back up your data and game progresses. Your headset will turn off and then turn back on. Consider resetting the height and playspace options for your headset. If you are still having issues, ensure that your headset is set up correctly. If this doesn’t work, press the room reset button to restore the settings to their default values. With your headset on and powered on, press and hold the power button on the right side of your headset until you see the Power off screen. Move the playspace left and right using the X offset option and back and forward using the Z offset option.We want to ask you to please attempt the following: However, we can still troubleshoot this issue for you. Hi again while we don't recommend doing any non-supported workarounds for your headset, since it can harm the delicate headset, there are many articles you can find searching online.
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